Small time book owner Kathleen Kelly (Meg Ryan) is living in the Big Apple and must compete with the opening of the new Fox Books run by the high profile Joe Fox (Tom Hanks). As it turns out, both of these business-owners are instant-messaging each other without realizing who the other is and a love relationship forms.
Nothing better than a REALLY dated computer
If anything, this seems very much like a typical relationship film. It is a love story that starts with people not connecting, being enemies and both doing opposite type of things. Even though these ideas are very dated now (when that last time you heard of anyone using AOL?), the instant- messaging is what makes this story. At the time, instant-messaging was somewhat new and I believe AOL may have been using the movie as a marketing idea. The idea that these people are messaging each other without realizing each other is unlikely but we can still very much go with it. It provides us with an ending that we see coming a mile away but there is still something in it to make us like it.
In this love story, there are a lot of hidden messages and surprises offered. Through the book theme, we learn what it means to own a book company whether big or small. We also get to watch life as it was in 1998 which is quite interesting close to twenty years after the fact. Even though it is redundant in every shape of form, we do learn a little about dating and how that works. From Greg Kinnear to Steve Zahn, You've Got Mail has a surprisingly strong supporting cast for a type of film like this. It's a very needed part of a love story that's only half-good.
You've Got Mail is far from an outstanding love story. As mentioned earlier, it's as dated as it ever could be and the leads have done much better romantic films. That said, You've Got Mail is still very much revolutionary while still sappy. It is one of the few tech love stories that men could really enjoy.
3.5/5
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